中国籍切鱼员工英语不佳引发投诉事件,反映新加坡部分人对多元文化包容度不足

“你不能说英语,却在新加坡超市工作?”

新加坡红蚂蚁

事件梗概如下:

近日,一名马来族女子在City Square Mall的职总平价超市购买鱼,但中国籍切鱼员工似乎没有理解她的要求,导致鱼被切错。这位女顾客怒气冲冲地质问员工为何不懂英语却能在新加坡工作,并向超市负责人投诉。在超市负责人的调解下,员工重新切了一条鱼,顾客才接受并离开。事后,女顾客将此事录像发布到网络上,引发轩然大波,后又将视频撤下。

多元社会应更加包容

虽然女顾客因为沟通问题产生了不愉快的购物体验,但事实上,能说英语的其他超市员工很快就来现场协调,最终让女顾客得到了应有的补偿。然而,女顾客仍然选择将事情闹大,这再次突显,在新加坡这样的多元社会中,追求更多包容仍然是一大挑战。

尽管英语在新加坡是通用语言,但许多年长的国民更习惯于使用母语或方言进行沟通。在这样的多元环境下,适当的包容显得尤为重要。然而,因为不能忍受小事而引发的语言纷争仍然时有所闻。

2021年,一名不懂华语的年长病人投诉医院医护人员与他用华语交流,使他感到不开心。实际上,这样的误会可以通过简单地问一句“你可以说英语吗?”来轻松化解。但病人却选择将此事上纲上线,引发了不小的讨论。

新加坡已经是一个以英语为主导的国际城市,年轻一代的英语普遍优于华语。但这并不意味着,对于不英语的国民,尤其是年长一辈的权益就可以忽略。在一个以英语为主导的多元社会中,避免过度依赖英语熟练程度来定义一个人融入本地社会的程度是必要的,同时也要保留让各族母语有一个“呼吸的空间”。

无论如何,在谈论包容和多元这些抽象概念时,对某些人来说可能不会产生直接的冲击感。但从另一个角度来看,坚持要求零售业的所有外籍员工能用英语沟通所增加的成本,最终会让消费者承担。简单来说,如果像职总平价超市这样的零售和服务业需要将所有员工更换成“具备英语沟通能力”的员工,人力成本肯定会大幅增加。这意味着商家必须将这些成本转嫁给消费者。

那么,我们是否已经做好心理准备,接受超市服务人员的英语水平提高,但商品和服务价格也随之上涨?

在切鱼事件中,女顾客和超市负责人交涉期间,一度询问:“她(切鱼员工)持有S准证还是工作准证?中国人是S准证是吗?薪水超过4000新元,为什么她没办法说英语?”

理想很丰满,现实很骨感,女顾客的认知显然是有些脱离现实。根据求职网站“Indeed”,职总超市的切肉员工平均月薪为1595新元。另外,根据新加坡统计局2022年数据,担任服务及销售工作的本地人月薪中位数为2691新元,与全国月薪中位数的5070新元相差甚远。

说句不中听的实话,如果一名在超市切鱼的员工真能如女顾客所言,轻易领到4000新元以上的工资,这份工作或许根本轮不到该名不谙英语的外籍员工去做。

新加坡自独立以来,一直有计划性及针对性地设计国家教育制度。随着国民教育程度的提高,部分工作,尤其是薪水偏低、工作内容辛苦的工作,已经很难找到足够的本地人来填补,这已经不是什么秘密。

如果一方面要求本地服务业者提高员工的英语门槛,另一方面又不希望付出更高的商品价格,这无异于既要马儿跑,又要马儿不吃草。

当然,职总平价超市等零售业者仍应在可行范围内,尽可能排除不谙英语员工独自面对顾客的情况。但在成本效益下,消费者可能也无法太过苛求。

从社会和谐角度来说,身在多元社会,我们本就该多些包容。买东西时遇到沟通不畅的情况固然令人无奈,但只要事情能圆满解决,其实真的没必要把小事闹大。

更现实一点说,这几年物价上涨让我们都快吃不消了。我们真的愿意为了让服务业多一些谙英语的员工,而付出更高的代价吗?在这样的背景下,我们或许需要重新审视我们对服务业员工的期望和要求,以及我们在多元社会中的包容度。

这个事件也提醒我们,语言能力不应成为衡量一个人价值和能力的唯一标准。相反,我们应该更加关注员工的专业技能、服务态度和解决问题的能力。在一个多元文化的社会中,拥有各种语言和文化背景的员工是一笔宝贵的财富,我们应该学会尊重和欣赏这种多样性。

总之,新加坡作为一个多元文化的国家,我们应该在包容和理解方面做得更好。在消费者与服务业员工之间建立更加和谐的关系,以期实现一个更加繁荣、包容和谐的社会。

Woman Fills Large Wine Glasses with S$1 LiHO Tea, Contents Shared among 15 People

A woman creatively took advantage of LiHO Tea’s promotion by filling three large wine glasses with the popular Singaporean bubble tea brand’s Signature Da Hong Pao Tea for just S$1 each. The catch was that customers had to bring their own reusable containers to avail of the promotion. The woman later shared that the drinks were consumed by 15 people, ensuring no wastage.

On Saturday, March 25th, LiHO Tea ran a promotion where customers could purchase their Signature Da Hong Pao Tea for only S$1 if they brought their own reusable containers. The size of the container did not matter, as long as it was reusable.

In a TikTok video posted on the same day, the woman was seen bringing a large wine glass to LiHO to take advantage of the promotion. The true size of the wine glass was revealed when a staff member filled it up – the glass was so tall that it was nearly at the employee’s eye level.

The video further revealed that the woman had not one or two, but three large wine glasses filled with tea. Responding to comments, the woman shared that the drinks were eventually consumed by 15 people, ensuring that there was no wastage.

As long as LiHO Tea is willing to accommodate and no drinks go to waste,there should be no cause for concern. The promotion has also highlighted the creativity and environmental awareness of the customers.

So, did you participate in LiHO’s S$1 promotion this weekend? If so, feel free to share the type of container you used in the comments.

女子用大酒杯装1新币的LiHO茶,15人共享喝完

女子用3个大酒杯装了1新币的LiHO茶,与15人共享喝完。

新加坡本地泡泡茶品牌LiHO在3月25日(星期六)推出了一项促销活动,顾客只需花1新币就能购买到他们的招牌大红袍茶,条件是顾客需要自带可重复使用的容器。

一名女子充分展示了新加坡人”怕输”(kiasu)的精神,带了三个大酒杯来装茶。据称,这些饮料最终被15人分享喝完,没有造成浪费。

LiHO的脸书上发布的活动规则显示,顾客在活动当天只需自带任意大小的可重复使用的容器,就能享受1新币的优惠。LiHO承诺只要不浪费,就会把茶倒满。此次促销活动旨在提倡可持续发展和减少浪费,所得款项将捐赠给环保慈善机构。

这名女子在当天发布的一段TikTok视频中,向大家展示了她带着一个大酒杯去LiHO参加促销活动的过程。尽管一开始看起来酒杯的大小并不明显,但当员工为她倒茶时,真正的大小才显现出来。放在柜台上的酒杯足够高,几乎和员工的眼睛齐平。员工需要倒好几个普通份量的茶才能将大酒杯装满。

视频中,当女子拿到装满茶的大酒杯时,她露出了喜悦的笑容,并用两只手小心翼翼地将酒杯搬到附近的柜台。然而,接下来还有一个惊喜等着她——她将这个大酒杯放在了另一个同样大小的酒杯旁边。接着,视频揭示了原来她不止带了一个或两个,而是订购了三个装满茶的大酒杯。

由于这一行为的独特性,网友们纷纷对此表示质疑,有人担心在她之后排队的顾客需要等待很长时间。另一些人则调侃称,这对于那些答应自己只喝一杯泡泡茶的爱好者来说是一个理想的选择。

为了回应那些质疑,发布视频的用户表示,这些茶实际上是被15个人共喝完的,因此没有造成任何浪费。我们想,这个创意确实值得祝贺。

只要LiHO乐意配合,而且没有饮料被浪费,那么就没有什么值得担忧的。这次活动也让我们看到了顾客们的创意和环保意识。

Starbucks Members Exclusive Limited Time Offer: 50% Off Venti Refreshers!

Looking for a refreshing deal this week? Look no further than Starbucks! From now until 2 Apr, selected members can enjoy 50% off venti refreshers when they redeem via the Starbucks app. This offer is available at all outlets except Changi Airport, and there is a limit of one redemption per voucher. Don’t miss out on this fantastic deal – download the app and redeem today!

想要在这个星期享受清爽的美味?来星巴克就对了!现在至4月2日,指定会员可以在星巴克应用程序兑换时享受折扣50%的大杯清爽饮品。此优惠在除樟宜机场外的所有门店均可使用,每张优惠券限兑换一次。不要错过这个绝佳的优惠-立即下载应用并兑换!

老年女子遭遇悲剧!邻居发现异味揭开谜团

在一起令人震惊的事件中,荷兰道一名年长女子不幸身亡。据报道,这位女子的尸体在她的住所被发现,而导致这一发现的原因竟是由于邻居察觉到了一股难闻的气味。这起事件已经引起了广泛关注,让许多居民深感不安。

事发地点位于新加坡荷兰道的一座组屋。据悉,这名已故的老年女子年约70岁。在周二(3月21日)晚上大约9点半,警方接到电话报案,称有一名女子在住宅内被发现死亡。随后,警方立即前往现场进行调查。

据报道,尸体已经在住所内停留了多日。而导致发现尸体的原因正是因为邻居们闻到了一股恶臭。起初,他们并未过多关注,但随着时间推移,气味越来越严重,最终引起了他们的警觉。这让他们决定报警,以确保一切安好。

警方在现场展开了缜密的调查,但尚未公布导致这名老年女子死亡的具体原因。尽管如此,警方表示,初步调查显示并无可疑迹象,因此目前暂不认为这是一起凶杀案件。然而,警方将继续深入调查,以全面了解事件原委。

这起悲剧事件让周围的居民们备感震惊,纷纷表达了对逝者的哀悼。许多人表示,在这样一个紧密的社区内,如此突然的悲剧让他们感到悲痛和不安。有些邻居也感叹,这起事件再次提醒他们要关爱身边的长者,并时刻保持警觉。与此同时,一些居民也呼吁加强关注老年人的福祉,尤其是在独居和照顾方面。

目前,警方和相关部门正在合作,对这起事件进行深入调查。他们正努力查明老年女子的死因,并向社区提供尽可能多的信息,以消除居民的担忧。许多人希望这起事件能引发有关老年人关爱和支持的讨论,以防止类似的悲剧再次发生。

总的来说,荷兰道这起令人痛心的事件再次敲响了警钟,提醒我们要时刻关注身边的长者。只有加强对他们的关爱和支持,我们才能确保他们在晚年得到应有的尊重和照顾。

Mysterious Death of Elderly Woman Uncovered After Neighbors Detect Unpleasant Odor

In a startling turn of events, an elderly woman has tragically passed away in her Holland Drive residence in Singapore. The discovery of her body was prompted by neighbors who noticed a foul smell emanating from her flat. The incident has garnered widespread attention and left many residents deeply disturbed.

The incident occurred in a Housing and Development Board (HDB) flat in Holland Drive. The deceased elderly woman was reportedly around 70 years old. At approximately 9:30 pm on Tuesday, March 21st, the police received a call reporting the discovery of a deceased woman in the residential unit. Officers were immediately dispatched to the scene to investigate.

It was reported that the body had been lying in the flat for several days. The reason it was discovered was due to neighbors becoming alarmed by the increasingly strong and unpleasant odor. Initially, they did not pay much attention to the smell, but as it worsened over time, they decided to alert the authorities to ensure that everything was alright.

The police have been conducting a thorough investigation at the scene, but the exact cause of the elderly woman’s death has yet to be determined. Nevertheless, the police have stated that, based on preliminary findings, there are no suspicious circumstances surrounding her death, and it is currently not believed to be a case of foul play. However, the investigation will continue to get to the bottom of the matter.

The tragic event has left nearby residents in shock, with many expressing their condolences for the deceased. Many have stated that the sudden tragedy has left them feeling grief-stricken and uneasy in their tight-knit community. Some neighbors have also lamented that the incident serves as a stark reminder to care for the elderly around them and to always be vigilant.

At present, the police and relevant agencies are working together to conduct a comprehensive investigation into the incident. They are striving to determine the cause of the elderly woman’s death and provide as much information as possible to the community in order to alleviate residents’ concerns. Many hope that this incident will spark discussions surrounding the care and support of the elderly, so as to prevent similar tragedies from occurring in the future.

In conclusion, the heartbreaking incident in Holland Drive has highlighted the importance of paying close attention to the well-being of our elderly neighbors. By bolstering care and support for them, we can ensure that they receive the respect and attention they deserve in their twilight years.

如何用你的第一张TOTO彩票赢得胜利

从未在你的一生中购买过一张TOTO彩票?特别是在彩票高峰季节如春节期间,您会错过很多,头奖可高达S$1200万。

TOTO
TOTO

但是,如果你觉得彩票的规则太过复杂,我们有一个简单的指南教你如何进行Toto投注的基本知识。

游戏规则

Toto最简单的版本是普通投注。这涉及在1到49之间至少选择六个数字。每组数字的最低投注额为S$1,如果您选择的数字至少与中奖号码的三个相匹配,您将赢得奖品。

如果您所有的数字都与六个中奖号码相匹配,您可以赢得的最高金额是头奖。您可以在一张票上购买几组数字,但中奖号码必须属于同一组。

如果您没有特定的数字偏好,您可以通过选择QuickPick来生成随机数字,这不会产生任何额外费用。

还有更复杂的投注系统,如System 7至12 Entry。这允许您在一组中选择7至12个数字,尽管投注成本会呈指数级增长。

例如,购买System 7 Entry允许您选择7个数字,这构成了7个普通条目。因此,投注金额变为S$7,因为您的机会乘以7。同样地,购买一个有8个数字的System 8 Entry将花费您S$28。

这对于System 8、9、10、11和12也是如此,您可以选择更多数字和更高的赌注。如果您想与一群朋友分享您的投注以增加获胜几率,您可以购买System 12 Entry。尽管这提高了您的头奖机会,但System 12投注可能高达S$924。您可以参考下表了解每个条目的费用。

另外,您可以购买一个或多个iTOTO单位,以分享System 12 Entry的中奖几率。一个iTOTO投注是一个QuickPick System 12 Entry,分为28个单位。每个单位的成本为S$33(System 12 Entry的S$924除以28)。因此,每个中奖iTOTO单位的奖金是获胜QuickPick System 12 Entry的奖金除以28。如果您想增加中奖几率,这是一个流行且更实惠的选择。

Toto投注的另一种类型是System Roll,您可以选择五个您喜欢的数字和一个滚动数字。滚动数字,用“R”表示,可以代表其余44个数字。系统滚动的投注金额为S$44,因为这为您提供了44个普通条目的组合。

那么你可以赢多少钱呢?

啊,这个大问题!请始终记住,最后的奖金将在同一场抽奖中该组获胜者之间平分。如果没有获胜者与该组的中奖号码相匹配,该金额将滚存到下一期。下表说明了根据中奖号码的数量划分的不同组别。

您还可以使用新加坡博彩公司网站上的奖金计算器检查您赢得的金额。请记住,尽管规则看似简单,但有许多选择这些数字的策略。

如何用你的第一张4D彩票赢得胜利

在我们之前的TOTO初学者指南之后,这里有一个关于如何开始4D的介绍。大多数人通常会一起购买4D和TOTO,因为它们的开奖结果是在不同的日子公布的。然而,有些人根据容易获胜的程度,会喜欢其中的一个。继续阅读,看看你是否更喜欢4D还是TOTO。也许你会发现一种比另一种更容易走运!

4D
4D

有人说,购买TOTO的成本要低得多,因为价格相当标准。此外,匹配3个数字赢得一个小奖品的几率相当高,因为奖金通常会被多个获奖者平分。然而,4D也有它自己的优势:根据你购买票的方式,你甚至可以提高自己的中奖几率!

游戏规则

简单地选择四个数字组成一个从0000到9999的数字,并下注至少S$1或更多。

每周三、周六和周日将进行抽奖。每次抽奖将有23组中奖号码,您的奖金取决于您的号码属于哪个奖项类别,以及您在票中选择的选项。

你可以选择是下一个大的还是小的赌注。如果您下了一个大赌注,只要您的4D号码出现在任何奖项类别中,您就能赢得奖品。

然而,如果您选择下一个小赌注,您只有在4D号码出现在前三个奖项类别中时才能赢得奖品。购买小赌注的激励是,如果您匹配了前三个数字中的任何一个,您的奖金将得到翻倍。您也可以为同一个号码购买大赌注和小赌注。

要通过匹配中奖号码赢得奖品,数字的顺序很重要。例如,如果您购买的号码是1234,而中奖号码是2341,除非您精确地匹配了正确的数字和顺序,否则您将无法获得奖品。

然而,如果您选择iBet选项,您将在这种情况下赢得一个小奖品。但请注意,勾选iBet选项会增加您的中奖几率,因此,即使您恰好以正确的顺序匹配了精确的数字,奖金也将比您没有勾选iBet选项时少得多。对于最低1美元的赌注,差距可能高达几千新币,因此有些人会选择购买两组完全相同的数字(一个带iBet,一个不带iBet)。另外,您还可以选择下面的系统输入选项。

系统输入

对于系统输入,您还需要按特定顺序选择四个数字。然而,您的选择的组合数量将使赌注成本翻倍。这实际上意味着您可以购买更多的组合套餐,而不必选择iBet(这会降低您的奖金),但每张彩票的成本也会因此增加。

4D滚动

您还可以购买最低赌注金额为10美元的4D滚动。只需选择您喜欢的三个数字和一个“滚动数字”。这个“滚动数字”可以代表0到9之间的任何数字,但是在匹配中奖号码时,数字的顺序也很重要。

快速选择

现在,当涉及到选择数字时,大多数人会一直选择有意义的数字,如出生日期、纪念日或汽车牌照号码。然而,如果您没有特定的数字,选择快速选择选项将允许系统为您方便地生成一组数字。

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How to win with your first TOTO ticket

Never bought a single Toto ticket in your life? You’re missing out, especially during lottery peak seasons like Chinese New Year where the jackpot could go up to $12 million.

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But if you find the lottery’s rules too daunting, we’ve got a simple guide to teach you the basics of placing a Toto bet.

Rules of the Game

The easiest version of Toto is the Ordinary Bet. This involves picking at least six numbers between 1 and 49. The minimum bet is $1 for each set of numbers, and if your chosen numbers match at least three of the winning numbers, you win a prize.

The highest amount you can win is the jackpot, if all your numbers match the six winning numbers. You can buy a few sets of numbers on a ticket but winning numbers have to belong to the same set.

If you have no number preference, you can generate random numbers by selecting QuickPick, which will not be charged at any additional cost.

There are more complex betting systems such as the System 7 to 12 Entry. This allows you to choose place seven to 12 numbers within a set, although betting cost will ncrease exponentially.

For example, buying a System 7 Entry gives you the choice of 7 numbers, which makes up 7 ordinary entries. Hence the bet amount becomes $7 as your chances are multiplied by 7. Similarly, buying a System 8 Entry with 8 numbers will cost you $28.

This is the same for System 8, 9, 10, 11 and 12 where you are able to choose more numbers with a higher bet. If you would like to share your bet with a group of friends to increase your odds, you can buy a System 12 Entry. Although this raises your chances for the jackpot, a System 12 bet could cost up to $924. You can refer to the table below on how much each entry costs.

Alternatively, you can purchase one or more units of iTOTO to share the odds of a System 12 Entry. An iTOTO bet is a QuickPick System 12 Entry divided by 28 units. Each unit costs $33 (cost of a System 12 Entry of $924 divided by 28). Thus, the prize amount for each winning iTOTO unit is the prize amount of the winning QuickPick System 12 Entry divided by 28. This is a popular and more affordable option if you are tempted to get a System 12 Entry to increase your odds of winning.

Another type of Toto bet is the System Roll where you can place a bet on five numbers of your choice and one rolling number. The rolling number, designated by ‘R’ can represent all remaining 44 numbers. The bet amount for the system roll is $44 as this gives you 44 combinations of ordinary entries.

So how much can you win?

Ah, the big question! Always remember that the final prize money will be split among the number of winners for that group within a draw. If there were no winners who matched the winning numbers within a group, that amount will be rolled over to the next draw. The table below illustrates the different groups based on the number of winning numbers matched.

You can also check the amount that you have won by using the prize calculator on the Singapore Pools website.Remember, there are numerous strategies to picking these numbers although the rules may seem straightforward.

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